Services & Rates
We begin with a meet and greet because chemistry matters. That first meeting lets us assess your pet’s temperament, learn routines and comfort needs, and introduce our team so everyone feels safe and confident.
Meet and greets also give you a chance to ask questions, see our handling style, and ensure your pet gets the exact care they require. The result is a tailored, stress-free experience that keeps your pet’s well‑being front and center and lets us deliver the thoughtful, consistent experiences from start to finish.
Our Services & Rates
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30-Minutes — $30
All bookings require a Meet & Greet first — it’s how we ensure a perfect fit for your pet and our team.
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20-Minute Walk — $20
30-Minute Walk — $30
60-Minute Walk — $40
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20-Minute Drop-In — $20
30-Minute Drop-In — $30
60-Minute Drop-In — $40
Each visit includes a playtime, feeding, and a water refresh. Play and engagement are always offered and tailored to your pet — some pets are highly toy- or play-motivated, while others prefer quiet companionship, independent rest, or simply having someone present without direct interaction. I follow your pet’s comfort level and your household’s rules (e.g., furniture/bed access) rather than a one-size-fits-all approach.
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Errands — $55 (under an hr)
Dog Food Pickup or Ordering — $55 (under an hr)
+$15/additional pet, per service (per visit, per night, or per day, depending on the service booked)
Travel Rates
Standard service rates cover our core service area. Visits outside that area are subject to a travel fee based on one-way drive time from our base in Santa Rosa:20–30 minutes: $20
31–50 minutes: $30
51+ minutes: billed at $60/hour of drive time for the trip there
Puppy Add-On
+$10/night for Overnight Stays; +$10 per visit as an add-on to any other service.
Our à la carte menu lists pricing for each service available to book. The first step is a 30-minute Meet & Greet.
Pet Sitting
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$75/night guaranteed from 9pm-7am
For trips that take you away overnight, we stay in your home so your pet doesn't have to leave theirs. Overnight Stays include 1 walk, breakfast and dinner, bath, grooming touch-ups, and light house management— mail, tidying, the small things that make coming home easier.
Covers one pet; additional pets are $15/night.
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$120 (3 hr max)
Sometimes your pet just needs company, not a full production. I'll settle into your home and give your pets the TLC they deserve. Includes Playtime, Feeding, Potty breaks and lots of cuddles.
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$230 (4 hours max)
I'll travel to wherever you're staying and provide 4 hours of continuous care while you're out for the day.
At a vacation rental or Airbnb, I'll typically stay in the space with your dog. At a hotel, I'll be out of the room — walks and outdoor time with your dog rather than waiting inside.
Standard travel fees may apply outside our core service area.
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$155/day 8am–8pm
When your pet needs flexible, intermittent care.
Includes: cuddle/TLC and playtime visits, breakfast and dinner feedings.
If your pets can’t be left alone more than 3 hours, this is the perfect choice for you.
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Concierge Extras — additional pet care services available à la carte. Prices include scheduling and transportation unless noted.
Vet appointments (includes scheduling, vet visit transportation, check-in/checkout coordination): $80 per appointment.
Grooming appointments (includes scheduling, pickup and drop-off to groomer, and return home): $55 per appointment.
Pet transportation (for other non-appointment trips): $88 flat rate for trips under 1 hour total travel time; $55 per additional hour after the first hour, billed in 15‑minute increments ($13.75 per 15 minutes).
Dog Food Pickup or Ordering — $55 (under an hr)
Trust Building Sessions
For dogs whose fear or anxiety can present as reactivity, I offer supervised, low-pressure time built around trust rather than formal training. I work with each dog case by case, starting slow and adjusting based on how they respond. This is behavioral support, not a guarantee of outcome— some dogs need more time than others, and for cases beyond what I can safely support, I'll be upfront about that and, when possible, point you toward a certified behaviorist.
Initial Assessment
Trust-Building Assessment — $115, approximately 90 minutes
Before any trial week begins, we schedule an extended in-person assessment — longer than a standard Meet & Greet — so I can see your dog's specific triggers firsthand. This helps us both decide honestly whether this is a good fit before any ongoing commitment. I reserve the right to decline to move forward with Trust-Building Sessions based on this assessment.
Trial Week
Trial Week — 3 one-hour sessions @ $258
After the assessment, we start with a trial week — a few sessions to see how your dog responds to me and whether an ongoing program makes sense. No ongoing commitment required.
Monthly Packages
After the trial week, ongoing sessions move to a month-to-month package — cancel anytime, no long-term contract.
4 Sessions/Month (weekly) — $344/mo
8 Sessions/Month (twice weekly) — $688/mo
The Basics
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Create a Customer Profile on Time to Pet
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Book a Meet & Greet through a personalized app
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Book on demand and get first dibs to services
Booking Process
We always schedule a meet-and-greet before confirming services — and there’s a reason. It’s a crucial safety precaution and it dramatically improves your overall experience.
Safety first
meet-and-greets let us assess the environment, meet your pet in person, and evaluate any behavioral or medical concerns before we begin care. This reduces the chance of surprises, prevents incidents, and ensures our team is prepared with the right equipment, handling techniques, and contingency plans. Meeting in advance also gives you a chance to confirm access details and any on-site hazards so visits go smoothly.
Clear communication and confidence
the face-to-face meeting builds rapport and gives you confidence in our team. You’ll see how we handle your pet, ask questions, and set expectations about scheduling, reporting, and emergency procedures. This prevents misunderstandings and creates a transparent relationship from day one.
Better service from the start
the meet-and-greet is where we gather all your preferences and learn exactly what you want for your pet. We’ll discuss routines, favorite toys, feeding and medication protocols, comfort cues, and any quirks or triggers. That lets us tailor every visit to your pet’s needs rather than relying on assumptions. When we know these details up front, your pet settles faster, our caregivers build trust more quickly, and you get consistent, personalized care.
How to book
Book with Time to Pet, our booking software. Clients create a profile and can book an appointment directly there. If they aren’t tech savvy, they can always request an appointment via text, phone, or email.
In short: meet-and-greets protect your pet and your home, let us collect the information we need to provide exceptional, customized care, and build a stronger, more confident partnership between you and our caregivers.
FAQ
What services do you offer?
We offer Drop-In Visits, Overnight Stays, ongoing Standing Care plans, and Concierge Services (light grooming and vet scheduling, errands, and more). Every visit includes attentive walks, playtime, feeding, and check-ins tailored to your pet’s routine.
How do I get started?
We always schedule a meet-and-greet before confirming services. It’s how we assess your home, meet your pet, and learn their routines and any behavioral or medical needs, so our team arrives prepared and your pet feels comfortable from visit one. Reach out through our contact form to book yours, and we’ll take it from there.
What makes you different?
We start every relationship with an in-person meet-and-greet, so care is tailored to your pet from day one rather than based on guesswork. We’re dependable, and easy to reach, and we treat your home and pet with the same care and attention we’d want for our own.
Looking for Pet Sitting outside of California? We travel where you need pet care. Just reach out by phone or email with your inquiry.
Not Tech Savvy?
Feel free to submit a booking request the traditional way—by phone, text, or email.
707-504-8188
hello@sonomapetconcierge.com